Top Customer Services Websites in India

Key Insights on Top Customer Services Websites in India on January 2026

As of January 2026, urbancompany.com leads Customer Services in India with 1.43M monthly visits. Its audience skews mobile-first (10.98% desktop / 10.98% mobile), and traffic is down month over month -12.85% and up year over year 89.69%. onsitego.com holds second with 370.14K visits and a mobile-leaning mix (14.12% desktop / 85.88% mobile), while vlccwellness.com ranks third with 270.86K visits.

Across the leaders, dhobionline.pk is the most mobile-first (99.99% of visits), whereas elocal.com is the most desktop-reliant (100%). Momentum favors smartfind.in in the latest month (12,889.39%), while thepetnest.com shows the steepest pullback. On a yearly view, xiaomiservicecenterinchennai.in posts the strongest expansion (9,582,500%), contrasted with bark.com (-66.29%).

Acquisition patterns also differ: urbancompany.com is driven primarily by search, urbancompany.com by direct, and urbancompany.com by referral; overall, 95 of the top 100 sites are direct-led, 2 are search-led, and 3 lean on social.

These insights come from the Traffic & Market Toolkit, enriched with extensive clickstream data.

Our AI algorithms analyze petabytes of information from a blend of proprietary and external data pools, reflecting the online activities of over 200 million anonymized users.

For more detailed information on our data-gathering and analysis process, please visit our information page here.